Effective Date: February 1st, 2025
Insight Therapeutic Services, Inc. DBA Heathrow Integrative Psychiatry (“we,” “us,” “our”) respects your privacy and is committed to clear communication. By opting in to receive SMS messages from us, you agree to these Terms and Conditions (“Terms”).
SMS Messaging Service
By providing your phone number, you consent to receive SMS text messages from us for appointment reminders, marketing messages, and general two-way communication about [insert product or service provided]. Message and data rates may apply.
Message Frequency
You may receive more than one message from us unless you opt out. While the frequency may vary, you will likely receive up to 5 messages per month. We reserve the right to change the message frequency at any time. Neither we nor your mobile carrier is responsible for delays or undelivered messages.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy at https://heathrowpsych.com/privacypolicy/
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final message confirming that your request has been processed.
Help/Customer Support
For support, text HELP to 407-326-3436. You may also contact us directly at [email protected]
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or for undelivered messages caused by your carrier or third-party service providers.
Health Information and Medical Emergencies
- Risks of SMS for Health Information: Please note that SMS text messaging is not a secure form of communication. Although we take measures to protect your information, text messages may be intercepted or accessed by unauthorized parties. We recommend that you avoid sending highly sensitive health information via text.
- Guidelines for Contacting Our Office: For confidential health matters or if you need to share sensitive personal health information, please contact our office directly using secure channels, such as our dedicated phone line or email as provided in our Privacy Policy.
- Medical Emergency Instructions: SMS messaging is not monitored for urgent or emergency situations. In the event of a medical emergency, please call 911 or go directly to the nearest emergency room. Do not rely on text messages for emergency assistance.
